These slippers are ADORABLE, comfortable and excellent quality. I bought 2 pairs - one for me and one for my Mum. Unfortunately my Mum has mobility problems and decided a mule style slipper was no longer for her. I returned Mum’s slippers easily and received a refund with no hassle. Keeping my pair - the little lady on her moped makes me smile every time I slip them on 😊 As always, a great experience shopping with Peter Sheppard online.