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We offer FREE standard postage for all domestic orders over $100. For orders under $100, postage is $10. If you require your item urgently, we recommend Express Post (AU) which is available for $15.

We offer FREE exchanges on all orders. Orders may also be returned for a credit note or a refund on all items, orders can be returned in store or posted back to us at the expense of the customer. We do not refund orders placed using Afterpay, Klarna or any Pay It In 4 methods unless deemed faulty by our team.

International delivery fees are calculated and displayed at checkout by our international shipping carrier. International fees may vary depending on the destination.

Peter Sheppard Footwear may periodically run promotions where shipping is free or reduced.

Visit our FAQ page. We're available via Live Chat, email direct@petersheppard.com.au or call us on 1800 335 187 10am to 5pm Monday to Sunday.